Delete Account Request - Apply for E-Wallet application from Shine App

Shine E-Wallet provides two methods for you to request deletion of your account and related data:

1. Request directly in the App

You can also delete your account and cloud data directly in the Shine E-Wallet app by following these steps:

• Open the app and go to Your Profile
• Navigate to Configuration Tab
• Select Data Management
• Choose Delete Cloud Data
• Confirm by selecting OK, Continue

After confirmation, your account and related data will be permanently removed and cannot be restored.

2. Request via Email

You can send an email request to shineappservice@gmail.com. Please include the email address you used to log in with Google OAuth. Once received, we will verify your identity and proceed to permanently delete your account and all associated data (email, display name, transaction history) within 7 days.

Note: Once your data is deleted, it cannot be recovered.